The Courses · Stepping Up

The Art of Leading

The knowledge for leadership & management of interior crew.

25 hoursOne-to-OneCPD Accredited

Leadership is more than a title. It’s how you set the standard, bring out the best in your team, and make the right call when it matters. You’ll work through real scenarios, from building a rota the whole team respects to giving feedback that inspires growth, and develop the judgement to guide your crew through the season.

Enquire About This Course What’s Covered

A Chief Stewardess taking notes in conversation with the Captain on the bridge

The Course

What’s Covered

Becoming the Leader

The shift from stew to Chief, authority, leading by example, boundaries and credibility.

Building the Team

Culture, trust, accountability, delegation and motivating different people.

Confident Conversations

Feedback that inspires, resolving conflict, supporting performance, friendships on board, and keeping the Captain informed.

Operational Leadership

Running the interior, rotas, provisioning, budgets, systems that outlast you and working with other departments.

Leading Excellence

Developing people, staying calm at the busiest moments, decision-making, owner and Captain expectations, and finishing the season strong.

The Questions Every New Chief Faces

Yesterday you shared a cabin with them. Today you’re their Chief. What do you say?
How do you give an owner a positive answer, even when it’s a no?
How do you build a rota everyone accepts as fair?
When do you take the lead, and when do you take it to the Captain?

Step into the role with the confidence, skills and presence to lead a team that thrives.

What You’ll Gain

By the End, You’ll Be Able To

Make the shift from stew to Chief, building trust, gaining respect and leading with calm, confident decisions
Give feedback that motivates, encourages and brings out the best in every crew member
Create a team culture people are glad to be part of
Delegate effectively and coach your team to grow
Plan rotas, manage budgets and provision with clarity
Build strong working relationships with owners and Captains

Your Course Includes

The AiMZ Chief Stew Handbook: leadership and interior operations, from shipyard to season’s end
Practical frameworks, rota plans and tools for feedback, coaching, decision-making and team management

From

€1,300

Enquire About This Course

CPD Accredited Activity #1021229, The Art of Leading

On Completion

Certified & Accredited

Complete the course and you’ll receive an AiMZ Certificate of Completion. The Art of Leading is independently CPD accredited (Activity #1021229), so your certificate stands as proof of a recognised, independently assessed professional standard.

Why we chose accreditation

Ready When You Are

Interested in The Art of Leading?

Building a healthy culture for your team, and keeping them with you, takes strong leadership. With the right skills and knowledge behind you, you’re far more likely to create a solid crew ethic people are proud of, and a team that wants to stick around.

Tell us where you’re starting from, and we’ll talk you through the course, the format and the next step.

Every course is one-to-one, with full attention on you, so places are limited. It’s worth getting in touch early, especially before the season starts.

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